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Return Policy - non engraved items
You may return any unengraved item for any reason for a 100% refund less shipping and handling provided it is received by us within 30 days from the date we shipped and we have received it in it's unused condition and in it's original packaging.
We are not responsible for items lost on their way back to us. There may be a restocking or damage charge for items improperly returned. Please include with the return the order number beginning with A. If you dont have it please include the name and phone number of the person who ordered.
If you have questions please email the address at the top or bottom of the page.
Please send return to our address below:
Track and insure Track and insure the return shipment. Broderick is not responsible for lost or misdirected mail.
Improperly packaged returns Improperly packaged returns where the item can be damaged may be subject to a restocking charge.
Return Policy - engraved items or items altered at the customer's request
Engraved or personalized items CANNOT be returned and are not covered by the above money back policy BUT if there is a spelling error or if the item is structurally damaged, we will replace it at no extra cost to you.
Returns of Holiday purchases
We have extended our return deadline for holiday purchases.
Items shipped between November 1 and December 15 may be returned in accordance with the policy below by the following January 15 for refunds.
Broderick is gold plating fine 14K Gold over sterling silver charms, sterling tie tacks, cufflinks, and other items.
Below is an example of a hedgehog charm made into a tie tack and then gold plated.
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